Frequently asked questions
How do I pay?
You will be given the option to pay upfront when you make your appointment or later, through an invoice. We prefer credit card payments, but cash or cashiers check are also options if you live near Alexandria (you would need to make arrangements directly with Athena for that). We do not accept personal checks. Pinwheel is the name of the company that secures your credit card online, so, when you go to make a payment, please click on the Pinwheel option. The charge will only say Athena Heals and will not make any reference to cannabis.
Do I qualify?
To qualify for medical cannabis, you need the following 1) to be at least 18 years old 2) to be a Virginia resident 3) to have a condition that we believe will benefit from cannabis (many conditions do!) and 4) to have tried some sort of traditional treatment in the past (medication, surgery, counseling, physical therapy, accupunture, chiropractics, etc).
How do I make an appointment?
At Athena Heals, we let you make your own appointments. To do that, just click on the Book Now button (or click here). This will take you to our Services Page. From there select which appointment you want. That will then allow you to pick whatever date and time you prefer. You can pay upfront (pick the Pinwheel option) or pay later, after you've met with Athena and had all your questions answered. You can also choose to not proceed and not pay at all. No pressure!
What is the cost?
The basic certification is $135 ($100 with doctor referral). The state charges $50 separately for the cannabis card itself. A full list of prices is on the Services page here. There are no hidden fees!
What's a doctor referral and how does it work?
A doctor referral is a letter or prescription from any of your doctors requesting a consult from Athena Heals to evaluate you for medical cannabis. They need to include your diagnosis in the referral. They can email the referral to email@example.com or they can fax it to (571)517-1184. Alternatively, you may take a photo of the referral and email it yourself.
How can I get medical cannabis?
You need two documents to purchase medical cannabis in Virginia: 1) the certificate saying you qualify for the medical cannabis card and 2) the medical cannabis card itself. The certificate is what you get from Athena Heals. The card comes from the state Board of Pharmacy.
When do I get my card?
You will get your certificate from Athena the same day you have your appointment with her. When you get your cannabis card is a little more complicated. You will need to use the certificate to apply to the state for the card. When you complete that application, it takes the state 4-5 weeks to process it. Then the state mails you the card through the US Postal Service. This means it could take a week to deliver your card or it could take another month and a half, it all depends on your post office. So, overall, from the time you complete your application, you could have the card in 1 to 2 1/2 months.
How does telemedicine work? Where do I find the zoom link?
When you make your appointment, you will receive a confirmation email titled "Thanks for booking!" that will assign you a Zoom link for our meeting. The email will say "Video conference: Join Zoom Meeting". When you click on the words Join Zoom Meeting, it will automatically open up your Zoom app if you have it. If you don't have the app, it will take you to where you need to go to download the app.
I can't find the email with my (certificate/zoom link/payment link)
Check your spam/junk folders. If you still don't see them, contact us at firstname.lastname@example.org.
Is there an expiration date? How much is the renewal?
Yes, the certificate expires one year from the date of your appointment. The card also expires after a year (typically a year and 2 months after the state emails you to let you know you've been approved). We recommend you schedule your renewal 2-4 weeks before the certificate is due to expire. It costs $50 to renew the certificate. The state always charges $50 for the card, whether it's the first time or for a renewal.
What are Athena's Credentials?
Athena has a PA Master's degree from Baylor College of Medicine, she is board certified by NCCPA and is licensed in the State of Virginia as a Physician Assistant. She is also a registered practioner with the Virginia Board of Pharmacy to certify patients for medical cannabis.